At Sky Logic Systems, we strive to provide reliable and secure payment gateway services to all our clients. Our goal is to ensure complete transparency and satisfaction. However, due to the nature of digital payment processing, certain limitations apply to refunds.

  1. General Policy

All payments made through Sky Logic Systems are processed after receiving proper authorization from the user and the respective bank or financial institution. Once a transaction has been successfully completed, it cannot be reversed automatically.

Refunds will only be issued in cases of duplicate transactions, incorrect deductions, or technical errors caused by our system.

  1. Eligibility for Refunds

A refund request may be considered valid under the following conditions:

  • The transaction was charged more than once for the same service.
  • The transaction amount was deducted but the service was not delivered successfully.
  • The transaction failed due to a technical error on our server or payment gateway system.

Refunds will not be issued under these circumstances:

  • Customer provided incorrect payment details.
  • Delay or failure caused by network or bank issues.
  • Misuse of credentials or unauthorized transactions by the user.
  1. Refund Request Procedure

To request a refund, please contact our support team at support@codetrixsystems.com within 7 working days from the date of the transaction.
Please include the following details in your email:

  • Transaction ID or reference number
  • Transaction date and amount
  • Reason for refund request
  • Valid proof of payment

Once the request is received, our team will verify the transaction and process the refund if eligible.

  1. Refund Processing Time

Approved refunds will be credited back to the original payment method within 7 to 10 business days, depending on your bank or payment provider’s policies.

  1. Cancellation Policy

Once a payment or subscription has been successfully initiated, it cannot be canceled. Users are advised to review their payment details carefully before confirming any transaction.

  1. Contact Us

If you have any questions about our Refund Policy, please contact us:

 Email: skylogictechpk@gmail.com
 Website: www.skylogicsystems.com